Common questions.

The discovery call is free. For each further stage you get an offer up front with a clear scope and price, and you decide stage by stage. Run & Care is billed monthly. Actual amounts depend on the process; you get a first estimate on the discovery call.

You see the measured result next to your baseline. Then you decide whether the solution goes into production or not. There is no obligation to continue.

We mainly work with owner-led SMEs. What matters is not size, but whether there are recurring processes that regularly cost time.

We are based in the canton of Zurich and focus on businesses in the region. A lot can be done remotely too. Just ask us.

No. We connect to the systems you already use, such as accounting, e-mail and calendar. Replacing your core systems is not part of our work.

We are not tied to any provider and choose the model per use case: based on what the task requires and how sensitive the data is.

No. We handle the technical implementation. On your side, we mainly need someone who knows the process and gives feedback during the pilot.

That is why we build in checkpoints. Where mistakes would be costly, a person approves before anything happens. Uncertain cases are flagged instead of being processed silently.

That depends on the option chosen: an open model in Switzerland, a leading model under a data processing agreement, or your own infrastructure. You know before we start, and we put it in writing. More on data & hosting

That depends on the provider, the contract and the settings. We clarify it for every solution before we start, document it and, where possible, choose options in which your data is not used for training.

With Run & Care we host, monitor and update the solution, with agreed response times. Your team is trained and has the documentation.

That is not what we are after. The goal is for your people to spend less time retyping, searching and chasing, and more time with customers and on skilled work.